DELIVERY POLICY
At Ego Luck, we are committed to fast, reliable, and safe delivery of your favorite shoes and accessories across Bangladesh.
1. Delivery Areas
We deliver all over Bangladesh, including Dhaka, Chattogram, Khulna, Rajshahi, Sylhet, Barishal, and other districts.
2. Delivery Time
Inside Dhaka: 1–2 business days
Outside Dhaka: 2–4 business days
Delivery time may vary slightly during holidays or peak seasons.
3. Shipping Charges
Inside Dhaka: 80 BDT
Outside Dhaka: 120 BDT
Free delivery may be available on special offers or promotional campaigns.
4. Cash on Delivery (COD)
We provide Cash on Delivery for a hassle-free shopping experience. Pay only when your order arrives at your doorstep.
5. Order Tracking
After your order is confirmed, you will receive:
Order confirmation via WhatsApp, SMS, or email
Tracking updates until your package is delivered
6. Safety & Packaging
We take extra care to ensure your products reach you in perfect condition. All items are securely packed to prevent damage during shipping.
7. Contact & Support
If you face any issues with delivery, delays, or missing packages, contact our customer support team via WhatsApp, Facebook, or phone, and we’ll resolve it promptly.