DELIVERY POLICY

At Ego Luck, we are committed to fast, reliable, and safe delivery of your favorite shoes and accessories across Bangladesh.

1. Delivery Areas

We deliver all over Bangladesh, including Dhaka, Chattogram, Khulna, Rajshahi, Sylhet, Barishal, and other districts.

2. Delivery Time

Inside Dhaka: 1–2 business days

Outside Dhaka: 2–4 business days
Delivery time may vary slightly during holidays or peak seasons.

3. Shipping Charges

Inside Dhaka: 80 BDT

Outside Dhaka: 120 BDT
Free delivery may be available on special offers or promotional campaigns.

4. Cash on Delivery (COD)

We provide Cash on Delivery for a hassle-free shopping experience. Pay only when your order arrives at your doorstep.

5. Order Tracking

After your order is confirmed, you will receive:

Order confirmation via WhatsApp, SMS, or email

Tracking updates until your package is delivered

6. Safety & Packaging

We take extra care to ensure your products reach you in perfect condition. All items are securely packed to prevent damage during shipping.

7. Contact & Support

If you face any issues with delivery, delays, or missing packages, contact our customer support team via WhatsApp, Facebook, or phone, and we’ll resolve it promptly.

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